Who is eligible for the “Braves Win, You Win!” offer?
This offer is only valid for DD Perks® members who pay with their enrolled DD Card (physical card or virtual card on the NEW Dunkin’ Mobile® App) on the day after the Braves Win in July at a participating Dunkin’ Donuts location. (Please note: If your DD Perks® account is enrolled using a zip code outside of the participating area, the “Braves Win, You Win!” the offer will not be shown in your list of Perks coupons. You will, however, still receive the in-transaction discount for the free coffee offer.) *This offer will be available through the NEW Dunkin’ Mobile® App only. You will only be able to redeem this offer one time after a win.
When is the “Braves Win, You Win!” offer valid and how long is the offer valid for?
The offer is valid the day after an Atlanta Braves victory during the month of July. The Free Medium Coffee offer is only valid 24 hours the day after an Atlanta Braves win during the promotion period July 1, 2017 – July 31, 2017.
How do I know if I am within the participating area?
Offer is valid at participating Dunkin’ Donuts locations in: Atlanta, Macon, Albany, Columbus and Savannah, Georgia; Birmingham, Huntsville/Decatur, Alabama; Nashville, Chattanooga, Knoxville and surrounding Tri-Cities markets, Tennessee.
How can I redeem my “Braves Win, You Win!” offer?
The offer is active on the DD Perks® member’s enrolled DD Card. Present your Perks-enrolled DD card (physical card or virtual card on the NEW Dunkin’ Mobile® App) to the DD crew member. At this time, the Perks-enrolled DD card will be swiped/scanned, and the offer will automatically be redeemed.
Where will the offer appear?
DD Perks® Members will see this offer in the list of Perks offers on their Dunkin’ Mobile® App and on their DD Perks® web page. It will appear as a “Perks Offer.” If a guest is not a DD Perks® member, the offer will not appear in either place. To become a DD Perks member®, please see enrollment instructions below. (Please note: If your DD Perks® account is enrolled using a zip code outside of the participating area, the “Braves Win, You Win!” offer will not be shown in your list of Perks coupons. You will, however, still receive the in-transaction discount for the free coffee offer.)
How will the offer be accepted at the register?
This offer is only valid to guests enrolled in DD Perks®. Members will receive their in-transaction discount once the DD crew member swipes/scans their Perks-enrolled DD card (either physical or through the Dunkin’ Mobile® App).
Can I redeem this offer for a beverage other than Hot or Iced Coffee?
No. There are no substitutions for the “Braves Win, You Win!” offer. Additionally, Cold Brew is not included in this offer.
Can I redeem this offer more than one time?
No. This is a single-use offer for the day following a Braves win in July.
I am not enrolled in DD Perks®. How do I become a DD Perks® member?
Through the NEW Dunkin’ Mobile® App:
- Download the New Dunkin’ Mobile® App
- Enroll any DD Card (plastic or mobile) in Perks through the app.
- Get a DD Card at any DD location or through DDPerks.com
- Enroll your card online
You’ll score a free beverage just for enrolling PLUS you’ll start earning points for every DD purchase. Please note: In order to activate your Perks card, you must initially add a value of $2 or more.
If I register for DD Perks® the day following a Braves win, will I receive the offer immediately?
Yes, you will receive the offer automatically upon enrolling. While it may take a few minutes, you should receive it soon after your enrollment has been processed.
I believe I’m a DD Perks® member, but why was I charged full price when my card was scanned?
Make sure to log onto DDPerks.com to enroll your Dunkin’ card in DD Perks®. After your card has been enrolled, you will be eligible to receive the offer for the FREE Medium Hot or Iced Coffee the day following a Braves win in July if you redeem the offer at a participating Dunkin’ Donuts location.
If you are indeed a Perks Member, please contact the DD Perks® Help Line and provide them with the transaction Support Code. It is a 6 digit number found on your receipt. This support code will help us to look up your transaction data and better understand your situation.
I’m a DD Perks® member, and I use mobile on-the-go ordering. Will I be able to redeem the Free Medium Coffee offer the day following a Braves win in July through On-the-Go ordering?
Yes! As a DD Perks® member, you will receive the “Braves Win, You Win!” offer even when you place your order using mobile on-the-go ordering. If you order a Medium Hot or Iced Coffee via mobile on-the-go ordering using your Perks-enrolled DD Card, please note that you must carry a balance sufficient enough to cover the full cost of your order. You will not, however, be charged for your free Medium Hot or Iced Coffee. This will be discounted at checkout.
If you have any DD Perks® issues, please call our DD Perks® Help Line directly at: 1-800-447-0013 or reach out to our Customer Loyalty Team at firstname.lastname@example.org